Please provide your order number in the message.Ĭurrently, we ship all packages via USPS, or UPS. Include the order number and the product you would like to return in the message as well. To refund the order - please submit below form with the "PRODUCT RETURN" written in the message.Prescription Lenses are non refundable.Returned merchandise which complies with our return policy will be refunded in full.Customer is responsible for return shipping charges, unless AllureAid has agreed to pay for the return in writing. We cannot accept returns after 120 days after the delivery. Tempered with or intentionally damaged merchandise will not be refundable. Returns missing any original materials or damaged will go through a return review and may incur restocking fee of up-to 20%. Returned items must be in their original condition, contain all original boxes, warranty cards, and certificate of authenticity. Returns must be made within 120 days of you taking delivery of the order.
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